Terms & Conditions

We don't outsource our work. So it is I, Ashley Faison-Maddox - CEO of enRICH Professional Development - who will be training your clients and/or crafting your winning résumé. I specialize in workforce training, career narration, knowledge, skill, ability, and accomplishment (KSAA) driven résumés and cover letter packages that: 

• Use achievement-oriented language to emphasize your accomplishments.

• Are ATS-compliant.

• Weave targeted keywords into the content, allowing recruiters to quickly identify you within their databases.

• Produce an easily navigable layout that will allow hiring managers to take identify your assets.

Our services are concierge-style, business-to-business, and highly personalized. During our initial consultation call, I'll learn all about your company, your personality, attributes, workforce needs, and more. You'll complete a questionnaire detailing your workforce goals/objectives, and accomplishments. Spare no detail; I want it all! And then you get to sit back and relax while I train your clients in workforce skills and/or to create résumés that are a strategic marketing document that reflect their value.

1. DELAYS TO THE PROCESS TIMELINE

We understand that sometimes it’s impossible to reply to emails and messages immediately, and so we undertstand you may not be able to do so timely. At the same time, we’ve found that keeping the momentum going produces the best results for both us and our clients. To encourage a committment to the collaborative process, a delay fee of five per cent (5%) of the service amount will be applied for every seven (7) consecutive days that you are unresponsive - not providing information, instructions, materials or anything else necessary for the project to proceed. The maximum amount that either you or us can claim under this clause is a sum that is equal to the service amount.


2. MATERIALS PROVIDED BY YOU


Where you provide us materials in the course of the project, you guarantee that you own them or have been given permission to use them. Ownership of these materials will remain with you (or the persons who licensed them to you) at all times. You grant us a royalty-free licence to use them for the project and to retain copies in our business records.

We will not be responsible for any damage or consequences if the materials you provided infringe someone else’s rights or are unlawful or illegal. You will indemnify us and pay for all damages, costs, fees, expenses and legal fees on an indemnity basis that we incur due to your materials being infringing, unlawful or illegal in any country.


3. NON-PAYMENT


We’re sure you understand how important it is as a small business that we get paid promptly for our services. We rarely have any late payment issues with our clients, but we need to protect ourselves too.

So in the unlikely event that any of our invoices is not paid on time, we may charge a late fee, as stated on the invoice, or, if no terms are stated, amounting to five per cent (5%) of the amount owing for every seven (7) days (or part thereof) that it remains unpaid.

We also may choose to cancel the project immediately, suspend work till payment is received (including stopping ongoing work, removing unpaid material, and taking down the website), and/or take legal action to recover our fees and any lawyer’s charges for doing so.


4. OUR RIGHTS BEFORE PAYMENT OF THE FINAL PROJECT INVOICE


All originally created deliverables, including résumés, in draft and final form, are wholly owned by us prior to full payment of the final project invoice by you. This means that if the project is cancelled before completion, we retain ownership of everything, and no rights are granted to you to use them.


5. ERRORS AND OMISSIONS

We will use our best efforts to prevent errors and omissions from occurring in web page information. If such errors or omissions occur, please notify us, and we will correct them for free, and that will be the limit of our responsibility and liability.


6. CONFIDENTIAL INFORMATION


“Confidential Information” means information that is marked as secret or confidential, or which, based on the circumstances in which it was disclosed, ought to be treated as confidential.

In the course of this project, we may receive from you (and you from us) Confidential Information. If either you or us receive from the other Confidential Information, the receiving party agrees to keep the Confidential Information secret, ensure that its agents and employees keep it secret, and not disclose it to any other person, organisation or entity (unless absolutely necessary).

However, the receiving party may use or disclose Confidential Information received from the other in order to comply with a court order, law or regulation, direction of a governmental or statutory authority. The receiving party may also use or disclose Confidential Information that entered the public domain due to no fault of that party, or that was disclosed to the receiving party by another source lawfully and without any obligation of confidentiality.


7. LIMITS ON LIABILITY 
While our aim is to deliver top quality and client satisfaction, there are some things we are unable to accept responsibility for.

We provide the deliverables to you on an as-is basis, and we make no promise or guarantee that they will be fit for, or achieve, any particular purpose.

We cannot and do not promise or guarantee that services or products purchased or licensed from third party vendors will be free from interruption or failure or that they will remain available for use for any specific period.

We will not be liable to you for lost profits or other special or consequential damages of any kind, nor will we be liable to you for direct damages unless caused by our gross negligence or fraud. The maximum damages payable to you in any event will not exceed the amount of fees actually invoiced and paid to us in connection with the project in question.

Specifically, we will not be responsible or liable to you for damages or loss caused by:
    - your use of the designs and deliverables in ways that are not covered by the licences we grant to you; anything done by us on your instructions, or using material you provided to us; any breach of these terms and conditions by you;
    - any legal, governmental, contractual or other approvals that were required but which you did not obtain,
and you will keep us indemnified for all damages, costs, fees, expenses and legal fees on an indemnity basis that we incur due to any of these specific actions and omissions. 


8. FORCE MAJEURE


Neither you nor us shall be liable for failure to perform our part of the contract, if the failure is due to force majeure events (including fire, flood, earthquake, storm, hurricane, natural disaster, war, civil war, invasion, act of foreign enemies, hostilities, rebellion, terrorist activity, government sanction, change of law, strike, lockout, industrial action, embargo, sabotage, interruption or failure of electricity service, interruption or failure of transport networks or other public utilities, interruption or failure of Internet or other communication service). 


9. NO TRANSFER OF THIS CONTRACT


You cannot transfer, assign or novate this contract, the licenses given under or in connection with it, or any other parts of this contract to anyone else without our advance permission in writing, which we may choose to give subject to additional conditions.

We cannot transfer, assign or novate this contract without your advance permission in writing, except to a company or business in which we or our ultimate owners have a majority ownership interest. 

10. OTHER LEGAL STUFF 

Ashley Faison-Maddox may amend these terms and conditions at any time without prior notice.

If for some reason part of this contract becomes unenforceable or invalid, the remaining parts will be unaffected.

A failure or delay by either party in exercising any right or benefit under this contract does not amount to a waiver of that right or benefit.

This contract will bind the parties’ respective legal personal representatives, successors and permitted assigns.

Except where expressly stated otherwise in this contract, a person who is not a party to this contract has no right under the Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce any term of this contract, but this does not affect any right or remedy of a third party which exists or is available apart from that Act. 

By signing this contract or by expressing your confirmation in writing (on paper or in electronic form), you agree to all the terms and conditions of this contract, which is effective from the most recent date that appears in the acknowlegdment, signing page, email, or any other method of correspondence.